My payment has failed on checkout – what can I do?

With the introduction of 3D secure authorisation on card payments – it may cause your payment to fail on check out if you miss the push notification from your bank to approve, if this happens

> you can retry your payment with the same or a different  card – your order will be listed on your account.

> you can request a payment link from GroupLink HQ for your order here

or

> you can create a new order but please add the activity consent form and GDPR/Privacy form codes to your new order –  there is no need to complete these forms a second time.