FAQs

FAQs2021-07-25T12:12:27+01:00
What is GroupLink HQ Privacy Policy?2021-10-01T08:12:25+01:00

You can read our Privacy Policy here 

What coupons are available for 9th Meath Ratoath?2021-09-06T20:15:11+01:00

These discount codes will automatically add to your cart when you add the correct products & quantity,

If there is a discount code showing on your cart and you have added an additional membership – remove the old discount code using the ‘remove’ button, click ‘update cart’ and the new discount code will add immediately

 

Upfront Memberships Discount Coupons

ratoath2 – Two youth members from the same family

ratoath3- Three youth members from the same family

ratoath4- Four youth members from the same family

 

Staged Memberships Discount Coupons

ratoath2staged – Two youth members from the same family

ratoath3staged – Three youth members from the same family

ratoath4staged – Four youth members from the same family

What coupons are available for 7th Meath Dunshaughlin?2021-09-07T23:27:02+01:00

These discount codes will automatically add to your cart when you add the correct products & quantity,

If there is a discount code showing on your cart and you have added an additional membership – remove the old discount code using the ‘remove’ button, click ‘update cart’ and the new discount code will add immediately

 

Upfront Memberships Discount Coupons

dunshaughlin2 – Two youth members from the same family

dunshaughlin3- Three youth members from the same family

dunshaughlin4- Four youth members from the same family

 

Staged Memberships Discount Coupons

dunshaughlin2staged – Two youth members from the same family

dunshaughlin3staged – Three youth members from the same family

dunshaughlin4staged – Four youth members from the same family

What coupons are available for 17th Meath Longwood?2021-10-01T08:12:24+01:00

These discount codes will automatically add to your cart when you add the correct products & quantity,

If there is a discount code showing on your cart and you have added an additional membership – remove the old discount code using the ‘remove’ button, click ‘update cart’ and the new discount code will add immediately

 

Upfront Memberships Discount Coupons

longwood2 – Two youth members from the same family

longwood3 – Three youth members from the same family

longwood4 – Four youth members from the same family

 

Staged Memberships Discount Coupons

longwood2staged – Two youth members from the same family

longwood3staged – Three youth members from the same family

longwood4staged – Four youth members from the same family

What are GroupLink HQ Terms of Service?2021-08-31T08:34:30+01:00

You can read our terms of service here

My payment has failed on checkout – what can I do?2021-10-01T08:12:25+01:00

With the introduction of 3D secure authorisation on card payments – it may cause your payment to fail on check out if you miss the push notification from your bank to approve, if this happens

> you can retry your payment with the same or a different  card – your order will be listed on your account.

> you can request a payment link from GroupLink HQ for your order here

or

> you can create a new order but please add the activity consent form and GDPR/Privacy form codes to your new order –  there is no need to complete these forms a second time.

How do I reset the password on my account?2021-09-06T20:15:11+01:00

You can reset the password on your account here : My account – GroupLink HQ

A link will be sent to your email so you can reset your password

How do I request a new event or activity2021-08-31T08:34:30+01:00

Let us know the details of your event by filling out the Activity Setup form under your Group Leader, Scouter & Admin tab on your groups page

How do I add a new scouter to my reports?2021-08-31T08:34:30+01:00

You can change the person being notified and receiving your reports by filling out the Change of Access Request form on your groups page

How can my Group join the “GroupLinkHQ” services ?2021-09-03T00:54:33+01:00

If your Group would like to use the GroupLinkHQ membership and events managed services, please contact us here and we will be happy to help you.

 

How can I tell which email I registered with my account?2021-10-01T08:12:25+01:00

Contact GroupLink HQ’s administrator here : Contact – GroupLink HQ and we will be happy to help!

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